New Vacancies At CRDB Bank Plc – August 2025

Responsible for designing, managing, and optimizing application architecture across the bank’s systems landscape. This includes ensuring alignment with business goals, integration with core banking and channel systems, and adherence to architecture standards, regulatory requirements, and security best practices. The architect serves as a bridge between business requirements and technical execution, ensuring a cohesive and future-ready application landscape.

Architecture Design

• Develop and maintain application architecture standards, guidelines, and roadmaps.

• Design scalable, secure, and high-performance application solutions aligned with business needs.

• Ensure applications are well-integrated with other enterprise systems

• Facilitate data-driven architecture and integrated DevOps practices.

Technology Leadership

• Evaluate new technologies, tools, and platforms for application development.

• Lead application modernization initiatives, including cloud migration, containerization, and microservices adoption.

– Collaborate with Enterprise Architects to ensure application strategies are in line with overall IT strategy.

Project Involvement

• Provide architectural oversight during the application development lifecycle.

• Review and approve application designs and technical specifications.

• Ensure technical debt is managed and architecture decisions are documented.

Governance & Compliance

• Enforce compliance with architecture principles, security standards, and regulatory requirements.

• Conduct periodic reviews of applications for performance, scalability, and adherence to standards.

Cost Optimization

• Ensure application designs and technology selections contribute to reducing operational expenses

(OPEX), including software license costs and annual maintenance fees associated with systems used by the bank.

Collaboration

• Work closely with business analysts, developers, infrastructure teams, and vendors to deliver holistic solutions.

• Serve as a key advisor for application-related matters in strategic projects.

• Minimum Bachelor’s degree in Computer Science, Information Technology or related academic certificate from a recognized university.
• Minimum of 5 years of experience in enterprise application development and architecture, with at least 3 years in the banking or financial services sector.
• Strong analytic skills for Applications landscape in Corporate environment.
• Hands-on experience in banking systems (core banking, digital channels), integration platforms (ESB/API Gateway), and cloud-native application design.
• Exposure in Technical interaction with vendors, contractors, and other stakeholders
• Knowledge of DevOps practices and CI/CD tools is an added advantage.
• TOGAF or similar architecture certification is a plus.

To provide effective leadership and technical oversight to a team of ICT Specialists and Systems Administrators responsible for the administration, monitoring, integration, and support of Self-Service and Digital Channels systems. This role ensures the successful implementation of new solutions and enhancements, while delivering reliable second-level, day-to-day support for all customer-facing channels and self-service platforms to guarantee seamless service delivery, system stability, and superior customer experience.

• Supervise and provide technical support, including continuous monitoring of all Digital Channels systems to ensure optimal performance and reliability.
• Oversee 24-hour on-call support and manage day-to-day operational support activities for these systems to guarantee seamless service delivery.
• Participating and supervising in Third party and other integration projects in Digital Channels and ESB platform.
• Document and analyze technical specifications for changes and projects.
• Review updates, test and implement changes and/or enhancements in compliance with the Change Management Policy.
• Supervise and execute System integration testing and subsequent implementation of system upgrades, hotfixes, patch releases.
• Provide end-user support; investigate, troubleshoot, document, and resolve hardware and software issues.
• Configure hardware, Digital Systems, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Supervise daily system monitoring by verifying the integrity and availability of all hardware, server resources, systems, and critical processes; review system and application logs, and ensure successful completion of scheduled tasks such as backups.
• Perform regular file archival and purge as necessary.
• Repair and recover from hardware or software failures; coordinate and communicate with impacted users.

• Bachelor Degree in Computer Science or related fields.
• Minimum of 5-year experience at ICT Senior / Supervisor role in a bank of similar size and scale with 3 years of experience in supporting Self-Service Digital Channels in organizations of similar size and scale.
• Technical knowledge of Digital Channels solutions and other self-service.
• People Management & Leadership knowledge.
• Knowledge on Oracle database management
• Operating System: Working knowledge of MS Windows and UNIX (HP-UX, Linux) Operating Systems.
• Good understanding of network technologies.
• Basic knowledge of ESB, Service Oriented Architecture and Open to Technical knowledge of Digital systems solutions.

To provide effective leadership and technical oversight to a team of Specialists and System Administrators responsible for the support, administration, monitoring, and enhancement of Card Systems. This includes ensuring seamless operations of ATM/POS Switch systems, Card Production systems, and Card Management/Database systems (Debit, Credit, Prepaid, etc.), as well as managing integrations with National, Regional, and International Card Payment Schemes (Visa, MasterCard, CUP, RuPay, etc.). The role ensures timely implementation of new solutions, system enhancements, and second-level, day-to-day support to maintain high availability and performance of all card-related services.

• Administer, configure, and maintain the ATM/POS Switch and Card Management Systems to ensure optimal performance and availability.
• Oversee the card systems portfolio by monitoring the status, challenges, and progress of existing systems, ongoing projects, and future initiatives.
• Monitor and support interfaces between CRDB Bank’s card systems and third-party vendors to ensure seamless integration and service delivery.
• Provide enhancements and second-level support for Card Management Switch, e-transaction services applications, and related platforms.
• Collaborate with the Alternative Banking Channels and E-Fraud teams to support card-related transactions and mitigate risks.
• Engage professionally with various internal departments to address business requirements and operational needs.
• Liaise with card production vendors for resolution of second-level support issues.
• Generate and analyze periodic e-channel reports to inform decision-making and performance monitoring.
• Work closely with the Alternative Banking Channels unit to gather and implement new card business requirements.
• Lead integrations with Card Management Systems, ensuring proper implementation, testing, and certification of the Switch, International Card Schemes, and device certifications (e.g., ATM, POS).

• Bachelor’s degree in Computer Science, Information Technology, Electronics, or a related field.
• Minimum of 5 years’ experience in Card Systems administration, support, and implementation within the banking or financial services sector.
• Strong knowledge of ATM/POS Switch systems, Card Management Systems
• Proficiency in database management (e.g., Oracle, SQL Server) and operating systems (Linux/Unix and Windows).
• Familiarity with e-transaction services, fraud monitoring tools, and alternative banking channels.
• Excellent problem-solving, leadership, and team management skills.
• Strong communication and collaboration skills to work effectively with internal teams and external vendors.