New Vacancies At ACB Bank – September 2025

WE ARE HIRING…JOIN US AT Akiba Commercial Bank (ACB) 

JOB TITLE: RELATIONSHIP MANAGER, BUSINESS BANKING

Locations: Arusha Branch (1) & Ubungo Branch (1)

THE ROLE

• Drive the growth of SME deposits and loans – both in number and value.
• Recruit SME clients and cross-sell bank products while maintaining strong business relationships with new and existing customers.
• Develop marketing and deposit mobilization strategies aligned with branch targets and bank strategy.
• Promote ACB products and identify business opportunities in the market.
• Formulate strategic plans to achieve lending and deposit targets.
• Manage a select portfolio of high-net-worth customers, including monitoring and controlling credit risk.
• Maintain acceptable Portfolio at Risk (PAR) and Non-Performing Loan (NPL) levels.
• Ensure high customer satisfaction and proactive relationship management.
• Implement account strategies to secure and protect sole banking relationships.
• Track market trends and recommend improvements to customer service and product offerings.
• Uphold excellent customer service standards to increase market share and grow the customer base.
• Ensure strict adherence to governance processes and internal/external compliance standards.
• Follow up on non-performing accounts and implement timely remediation plans.
• Ensure audit outcomes remain consistently acceptable for SME Banking.
• Adhere to all ACB policies, procedures, and service standards.

THE CANDIDATE

• Bachelor’s degree in commerce, Banking, or Business Administration (required).
• Master’s degree in business administration or Banking and Finance (added advantage).
• Minimum of 5 years in a relevant banking role, with at least 3 years in a managerial position.
• Proven experience in sales and business development.
• Strong knowledge of SME banking products and lending cycle management.
• Background in credit underwriting and understanding of local market dynamics.
• Familiarity with banking policies and compliance frameworks.
• Demonstrated ability to manage teams and drive performance.
• Strong interpersonal, negotiation, and marketing skills.
• Excellent analytical and decision-making abilities.
• Sound understanding of modern relationship management strategies.
• Effective stakeholder engagement and organizational skills.
• Ability to develop and articulate business strategies.
• Strong leadership and people management capabilities.

APPLICATION INSTRUCTIONS

If you meet the above requirements and are ready for great challenges, mail:

• Covering letter and Your Curriculum vitae
  To recruitment@acbbank.co.tz by 19th September 2025