JOB TITLE: RECEPTIONIST CUM ADMINISTRATION ASSISTANT
Location: Dar es Salaam Head Office
Business Unit/Function: Administration
Level of Work: I – Individual Contributor
About the Role:
The Receptionist cum Administration Assistant is central to the smooth running of our Dar es Salaam Head Office. This role combines front-desk management, administrative support, office coordination, travel & logistics, and office services supervision. We are looking for a proactive individual who can handle multiple responsibilities with professionalism, efficiency, and attention to detail.
Key Responsibilities
1. Front Desk & Reception
- Professionally manage the main telephone line, direct calls, and handle inquiries.
- Welcome and attend to visitors promptly; notify relevant staff.
- Maintain visitor log and ensure compliance with security protocols.
- Handle incoming/outgoing mail, deliveries, couriers, and correspondence.
2. Office Administration & Supplies
- Maintain and manage office and kitchen supply inventory.
- Process requisitions and purchase orders in the Syspro system.
- Ensure utilities (electricity, water, telecom) are running smoothly.
- Coordinate daily office activities for efficiency and compliance.
3. Meetings & Coordination
- Organize staff, visitor, and high-level meetings (including virtual).
- Provide logistical and administrative support before, during, and after meetings.
- Prepare documentation, presentations, and maintain records.
4. Travel & Logistics
- Arrange domestic and international travel and accommodation.
- Coordinate vehicle scheduling, pickups/drop-offs, taxis, and courier services.
- Verify travel and accommodation invoices and process payments with Finance.
5. Office Services & Supervision
- Supervise cleaning staff and ensure hygiene standards are met.
- Manage drivers, vehicle schedules, fuel usage, and maintenance.
- Coordinate office lunch arrangements for staff.
- Liaise with service providers for repairs and maintenance.
- Other duties as assigned to support office operations.
What We’re Looking For
- Diploma or higher in Business Administration, Office Management, or related field
- Strong computer skills (MS Word, Excel, PowerPoint) & familiarity with office systems
- Minimum 3 years’ experience in administration or office coordination
- Proficiency in English (written & spoken) with excellent organizational & multitasking skills
- High integrity, professionalism, and the ability to work independently
- Knowledge of travel booking, logistics, and office coordination is an added advantage
Mode of Application
Email your CV, cover letter, and certificates with subject: “Application for Receptionist cum Administration Assistant – Dar es Salaam Head Office” to: recruitment@shantamining.co.tz
Deadline: 18th September 2025
Only shortlisted candidates will be contacted.